• The customer is why we exist. We measure ourselves by our customers’ success. Through unparalleled innovation and attention to quality we aim to exceed their expectations. • Our people make the difference. A company is its people and people provide the competitive advantage. We respect every voice and rely on one another to grow. • We see change as an opportunity. The business landscape is constantly evolving. We embrace the challenges of change to be world-class and maintain our differentiation. • Diversity is our strength. As a global company, we value the variety of knowledge, perspectives and experiences in our organization, and draw strength from these to fuel our competitiveness. • We are responsible. In our pursuit of business growth and profitability we do things the right way – economically, socially, and environmentally. Furthermore, health and safety are non-negotiable. IVL’s VALUES 135 SUSTAINABILITY REPORT 2021 Empowering Our People and Communities Responsible Business and Effective Governance Driving Sustainable Value Creation and Growth Towards Net Zero Carbon Global Performance Data GRI Standard Content Index Globa Performance Data i l and Effective Governance Dr ving Sustainable Growth Towards Net Z ro Carbon Empowering Our Peopl and Communities
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