OUTPUT OUTCOME IMPACT Financial Capital Total Revenue = US$ 14.6 billion Core EBITDA = US$ 1,743 million Core Earning per Share (EPS) = THB 3.76 Manufactured Capital 14.3 billion PET bottles recycled, 317,064 tons of PET bale input 222,205 tons of flake production 0.0234 tons / ton of production waste intensity 78% waste diverted from landfill Natural Capital 1.5% reduction in total energy intensity 3% reduction in combined GHG (Scope 1&2) intensity 5.33 m3 / ton of production water intensity 0.0085 tons / ton of production hazardous waste intensity 5.93% water reused and recycled 143,175 tons GHG reduction from renewable energy consumption (Biogas, biomass, renewable electricity) Human Capital 22% female 29.92 average training hours 11.42% overall attrition rate 0.98 cases per 200,000 man-hours in TRIR 0.66 cases per 200,000 man-hours in LTIFR Social and Relationship Capital 86.16% overall Customer Satisfaction Index (CSI) 92% overall Customer Retention Rate (CRR), NPS = 57 450 CSR activities, 2,751 people received recycling education Intellectual Capital Vitality Index: 31% in Combined PET Business, 23% in Fibers Business, 22% in IOD Business 696 new products, 121 collaborative projects 74 Patents (applied and granted out of overall 958 patents) R&D spend aligned with green products: 65% in Combined PET Business 50% in Fibers Business Better Environment Better Life Contributing to the SDGs Contributing to the SDGs Contributing to the SDGs Great Products for Society Circular Economy Net Zero Carbon Recycling to End PlasticWaste Health & Safety Well-being & Empowerment Future-proofing our organization, leveraging on new ways of working Working together with partners to decarbonize our operations Reimagining our products for value, performance and the environment Total Production Volume 14.72* million tons 16.51# million tons IOD Business Production volume 2.24* million tons Core EBITDA US$ 377 million Combined PET Business Production volume 10.73* million tons Core EBITDA US$ 1,103 million Fibers Business Production volume 1.75* million tons Core EBITDA US$ 268 million * Excluding inter-company sales # Including inter-company sales Better Growth Trade-Offs Capitals Impacted IVL’s Strategy Vertical integration versus dependency on suppliers Financial Capital • Financial Equity +13% Vertical integration is significant in reducing supply chain risks and boosting business growth. Thus, we acquired Oxiteno, a renowned integrated surfactants producer and CarbonLite, a leading PET recycling capacity in 2021. We ensure that our vertical integration does not impact the close relationships with our current suppliers, especially local ones, whom we regard as vital stakeholders in our value chain. We closely adhere to sustainability policies and safeguard human rights by practicing supplier assessments as our way to implement sustainable practices within our supply chain. Please refer to the Supply Chain Management section on pg. 92-95 for more information. 33 SUSTAINABILITY REPORT 2021 As we continue to further embed the principles of the International Integrated Reporting Council’s (IIRC) International Integrated Reporting <IR> Framework in our disclosures, we have advanced our Sustainable Value Creation Model. This year, we included information on the availability, quality and affordability of capital to further articulate how these inputs affect our long-term viability and highlight our capacity to adapt to changes. We have also included an indicator to track the capitals linked to our outputs, which provide an important context to the information provided. Responsible Business and Effective Governance Driving Sustainable Value Creation and Growth Towards Net Zero Carbon Empowering Our People and Communities Global Performance Data GRI Standard Content Index
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