SPECIAL REPORT Transformation to a New Normal for Business In 2020, we witnessed a major disruption to supply chains in the wake of lockdowns triggered by COVID-19. The unfolding crisis caused amajor global economic slowdown, with impacts acutely felt across all sectors by large and small businesses alike. At the onset of the pandemic, the Indorama Management Council (IMC), composed of IVL leaders across functions and businesses, began closely monitoring IVL’s response to COVID-19. The Business Continuity-enabling function monitors risks and works closely with local plant management to tactically address operational issues. They deployed our Business Continuity Management Plan to balance livelihood, the safety of our workforce and the endurance of our businesses. EMPLOYEE SAFETY AND WELL-BEING AMIDST COVID-19 As COVID-19 continued to unfold, taking care of our people was more important than ever. In 2020 and 2021, we implemented newhealth and safety SOPs in theworkplace to protect our most valuable asset: our employees and their families, including safeguarding sites and ensuring compliance with local authorities. In living with COVID-19, we carried out certain key initiatives to protect our workforce while they performed their activities. ADAPTING TO THE NEW NORMAL In 2020 and 2021, the worldmade significant breakthroughs in the fight against COVID-19, yet the after effects still persist on many levels. With the ready availability of vaccines, the many COVID-19 variants are still a huge concern. Globally, people have adapted to the‘new normal’, and behaviors and expectations continue to shift. Thus, to ensure our continued business resilience in the future amidst these uncertainties, we adopted strategic practices into our business plans as outlined below. 48 INDORAMA VENTURES PCL. VISION - TO BE A WORLD-CLASS SUSTAINABLE CHEMICAL COMPANY MAKING GREAT PRODUCTS FOR SOCIETY. KEY COVID-19 EMPLOYEE SAFETY AND WELL-BEING INITIATIVES Faciliated the vaccination of 8,900 employees at IVL’s operations in Asia. Global Employee Assistance Program that supports physical and mental well-being. Work from Home (WFH) policy with supply of key office equipment. COVID-19 related corporate guidelines Routine cleaning and disinfection. Improved ventilation systems. Weekly COVID-19 newsletters. Promoting personal hygiene and mask wearing. Chief Strategy Officer Message Chairman of the ESG Council Message Key Achievements 2021 CEO Message IVL’s Sustainable Value Creation for Stakeholders Home
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