The Whistleblower Committee hold monthly meetings and as required, invited senior executives from HR, Internal Audit, businesses and third parties to assist them in their investigation process. Timely replies on the status of the complaints were made to the whistleblowers. In 2021, the Whistleblower Committee received 25 complaints. Seventeen cases were resolved, five remain under investigation, while three were classified as not being whistleblower cases. All cases carried over from 2020havebeen resolved. Asummaryof the investigations and the actions taken were reported to the NCCG Committee and the Board. The higher number of cases in 2021 as compared to 2020 can be attributed to the more accessible mechanisms and increased awareness of whistleblowing, which has been reinforced through numerous training sessions. Environment, Health and Safety Conflict of Interest Fraud and Corruption Human Rights – Harassment / Hostile Behavior Human Rights – Discrimination & Unfair Treatment Human Rights – Unfair Termination Not a Whistleblowing Case 25 Cases Received through Whistleblower Reporting Channels 28% (7 cases) 12% (3 cases) 12% (3 cases) 12% (3 cases) 24% (6 cases) 8% (2 cases) 4% (1 cases) 59 SUSTAINABILITY REPORT 2021 Responsible Business and Effective Governance Driving Sustainable Value Creation and Growth Towards Net Zero Carbon Empowering Our People and Communities Global Performance Data GRI Standard Content Index
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