In 2021, we continued to understand the techniques used in cyberattacks, andhowto further improve existing security controls andmeasures. To improve our security, we introduced an Open-Source Intelligence (OSINT)- based threat-intel gathering process to proactively defend against threats. We also adopted multi-layer e-mail security filtering, an emerging and modern technology to advance e-mail securitywith phishing and malware protection. Network segmentat ion i s planned to keep users, servers, and applications on different network segments andpassing inter-segment traffic through firewalls. Adopt i ng eme rg i ng and modern Artificial Intelligence (AI) andMachine Learning (ML) based protection & detection technologies such as Endpoint Detection and Response (EDR) and Next-Generation Firewalls (NGFW) Cybersecurity: Module 16 Ways of Working We need to ensure that Indorama Ventures is adequately equipped to journey into the digital era in a safe and secure manner. IVL Group BCM, Group Digital and Group Information Technology Implementation of advanced firewalls,anti-virus,anti-malware, t he l a t e s t s ys t em pa t ch applications, and advanced threat protections. IVL’s Cyber Risk Mitigation Measures INVESTING IN ROBUST CYBERSECURITY PROTECTIONS Comprehensive three-fold backup strategy for data recovery Ongoing assessment of security threats to test the adequacy existing security controls Adoption of a Multi-Factor Authentication (MFA) mechanism to protect the data security of corporate account(s) and safeguard critical infrastructure Strict control over user IT activities to keep sensitive information secure and prevent insider breaches Monthly bite-size information to raise employee security awareness by e-mail BEST PRACTICE PROCEDURES AND AWARENESS We conducted a Cybersecurity Behavioral Assessment (CyBA) and improved our cybersecurity frameworks, processes, and conducted training & awareness campaigns. Additionally, short-term cybersecurity controls have been implemented across all IVL entities and we also conduct internal auditing to certify our compliance. With the deployment of our rigorous cybersecurity governance structures and best practice procedures, we have experienced nomaterial impact on our operations from cybersecurity assaults and data breaches in 2021. RISK SENSE CYBER SECURITY Building our HUMAN FIREWALL SEC_RITY is not complete without U THINK B4 YOU CLICK STOP! PR0TECTED SECURITY IS A SHARED RESPONSIBILITY DON'T GET HOOKED BY PHISHERS SHARE WITH CARE WAKE UP! 99% 67 SUSTAINABILITY REPORT 2021 Responsible Business and Effective Governance Driving Sustainable Value Creation and Growth Towards Net Zero Carbon Empowering Our People and Communities Global Performance Data GRI Standard Content Index
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