SUSTAINABILITY REPORT 2021
SPECIAL REPORT The United Nations has hosted yearly climate conferences since 1995, bringing together representatives fromall around the world to address growing concerns over climate change. Six years ago in Paris, world leaders settled on a global pathway for climate action, committing to keep global warming to 1.5 °C above pre-industrial levels. In 2021, an important outcome at COP26 in Glasgowwas the Global Stocktake that is set to take place every five years. There was a significant step-up in ambitions and critically detailed action plans on emissions reductions from many countries, a display of strengthened solidarity towards safeguarding the planet for future generations. KEY COMMITMENTS FROM COP26 Rapidly scale technologies and policies to transition away from unabated coal power generationby 2030 for major economies and 2040 globally. More than 100 countries agreedto reducemethane, a greenhouse gas 80 times more potent than CO2, by 30% by 2030. 137 countries committed to halt and reverse forest loss and land degradation by 2030. Reaffirmed pledges by developed countries to deliver the US$100 billion yearly in climate financing. GLOBAL DECARBONIZATION AMBITIONS Thailand intends to reduce its Greenhouse Gas (GHG) emissions by 20% by 2030. Europe, through the EU’s ‘Fit for 55’ package, aims to cut emissions by 55% by 2030. The United States aims to cut its GHG emissions in half from 2005 levels by 2030. 1 2 3 4 2 INDORAMA VENTURES PCL. VISION - TO BE A WORLD-CLASS SUSTAINABLE CHEMICAL COMPANY MAKING GREAT PRODUCTS FOR SOCIETY. COP26 Highlights and IVL’s Role in Decarbonization Chief Strategy Officer Message Chairman of the ESG Council Message Key Achievements 2021 CEO Message IVL’s Sustainable Value Creation for Stakeholders Home
RISKS IVL is mindful about potential increases in our OPEX to deal with a rise in future environmentbased taxes being introduced globally. Similarly, we predict a rise in CAPEX by investing in green technologies to meet potential changes in environmental legislation and regulations. HOWWE ARE MITIGATING RISKS • CARBON PRICING - We have adopted an internal carbon price that we factor into investment decisions and business plans. Five countries where we operate al ready have carbon pr icing regulations and we expect to see more coverage in the future. • CLEAN ENERGY AND GREEN PROJECTS - We are transitioning towards cleaner sources of energy and decarbonizing our production to reduce emissions from our sites. • DECARBONIZING VALUE CHAIN - Wearemakingprogress throughasustainable supply chainprogramthat prioritizes supplier climate maturity. • EARLY ADOPTION OF NEW DECARBONIZATION TECHNOLOGIES AND SOLUTIONS - Wehavemade inroads towards implementing CarbonCaptureUtilizationandStorage (CCUS) at our site in addition to advanced recycling to drive our circularity efforts. HOWWE ARE UTILIZING OPPORTUNITIES We securedUS$1.3billion in sustainable financing as of the end of 2021 through: - Thailand’s first green loan from Japan’s Mizuho Bank for both US$ 200 mi l l ion and EUR 200 million - A syndicated ESG loan for US$ 255 million arranged by Mizuho Bank. - A blue loan for US$ 300million arranged by the International Finance Corporation (IFC). - Thailand’s largest Sustainability-Linked Bond worth THB 10 billion (~US$ 300 million) These investments will be used to decarbonize our operations and produce low carbon intensive products while also being mindful of customer requirements. Through these proactivemeasures, wewill be able to retain our position and improve our competitiveness as a leading chemical OPPORTUNITIES Climate financing commitments made at COP26 allow us to leverage opportunities in securing financial capital tobetter fundourdecarbonization efforts globally and achieve our sustainability goals. IMPACTS ON IVL As theworldmoves towards these ambitious targets inmitigating climate change, there are areas of improvement that need to be addressed. Public-private partnerships are key in reaching these targets, which is why it is crucial for corporations to step up and declare their commitments to decarbonization. To play our part towards in mitigating climate impacts, we joined more than 90 CEOs of large multinational organizations in signing a recent open letter published by the CEOs Climate Alliance. All signatories are committed to reducing emissions by more than 1Gt annually by 2030 and believe that businesses can do more if world leaders reach an agreement at COP26 that put us on a 1.5 °C pathway. We recognize that undertaking collective efforts will accelerate the decarbonization process. We must continue to apply a carbon lens to everythingwe do, challenge ourselves and push this agenda forward, including at COP27. 3 SUSTAINABILITY REPORT 2021 Responsible Business and Effective Governance Driving Sustainable Value Creation and Growth Towards Net Zero Carbon Empowering Our People and Communities Global Performance Data GRI Standard Content Index
SECURING SUSTAINABLE FINANCING DECARBONIZATION ENVIRONMENT CORPORATE GOVERNANCE AND COMPLIANCE Secured US$ 1.3 billion in sustainable financing as of the end of 2021 Pledged Net Zero Carbon by 2050-2070 New solar energy investments in China and Indonesia provide a combined emissions savings of over 3,300 tCO2e per year 100% independent directors on the Nomination, Compensation and Corporate Governance (NCCG) Committee Issued a THB 10 billion Sustainability-Linked bond driving climate action and sustainable production Announced US$ 4.7 billion investment to increase biomass feedstock to 2.4 million tons by 2030 New CarbonLite recycling facility in the US and an upcoming facility in Indonesia will recycle 5 billion PET bottles annually by 2023 IVL received an “Excellent - 5 Star” CG score by the Thai Institute of Directors (IOD) for the ninth consecutive year The first company in Thailand to invest inHSBC’s GreenDeposit to support Environmental, Social and Governance (ESG) projects Established a Decarbonization Committee and introduced decarbonization SOPs to guide future projects and investments Manufacturing site in Rayong, Thailand recorded waste diversion rate of 99%, obtaining ZeroWaste to Landfill certification Renewed certification with the Private Sector Coalition Against Corruption (CAC), Thailand NET ZERO 4 INDORAMA VENTURES PCL. VISION - TO BE A WORLD-CLASS SUSTAINABLE CHEMICAL COMPANY MAKING GREAT PRODUCTS FOR SOCIETY. SUSTAINABILITY ACHIEVEMENTS 2021 Chief Strategy Officer Message Chairman of the ESG Council Message Key Achievements 2021 CEO Message IVL’s Sustainable Value Creation for Stakeholder Home
SUSTAINABILITY GOVERNANCE SUSTAINABILITY REPORTING HEALTH AND SAFETY SOCIAL Established an ESG Council and Decarbonization Committee Published the industry’s first SDGs Report in 2020 Implemented a global Environment, Health and Safety (EHS) and Sustainability Software Management System Expanded recycling education to three new countries: Poland, Indonesia, and Ghana Declaration on Human Rights 90% signed by Business Heads 92% signed by Site Heads Published inaugural TCFD report since 2020 Launched an Injury and Illness Prevention Program (I2P2) which systematically analyzes incident trends and implement controls Average 29.92 training hours per employee, a 61% increase from 2020 Strengthened Gender Diversity in theWorkplace by forming a Diversity, Equity, and Inclusion (DEI) Committee Launched an online ESG Profile dashboard to provide easily accessible ESG information 45 of our sites (41% of our operations) achieved our goal of “zero-accidents” Educated 53,585 people on recycling and waste separation as of the end of 2021 5 SUSTAINABILITY REPORT 2021 Responsible Business and Effective Governance Driving Sustainable Value Creation and Growth Towards Net Zero Carbon Empowering Our People and Communities Global Performance Data GRI Standard Content Index
KEY ACHIEVEMENTS 2021 • Indorama Ventures was recognized as a member in the S&P Global Sustainability Yearbook 2022 and was listed in the Dow Jones Sustainability Indices (DJSI)-World and Emerging Markets for the third and fifth consecutive year respectively in the Chemicals sector. • IVL was ranked in the 97th percentile among the top 139 global chemical companies. • Indorama Ventures achieved a B Rating in the CDP’s Climate Change Assessment in 2021. • Indorama Ventures remained a constituent of the FTSE4Good Index Series. • IVL achieving an ESG score of 4.1 out of 5 ranked in the 95th percentile. • PlatinumMedal, the highest award for sustainability performance. • IVL ranked in the top 1% of all companies assessed worldwide, with above industry-average performances. • IVL ranked 1st among 50 global chemical companies assessed. • Indorama Ventures was graded BBB for the ESG rating in 2021. • Indorama Ventures achieved an overall ESG at 7th out of 228 companies. IVL was given a strong management rating in managing its medium risk of experiencing material financial impacts from ESG factors. 6 INDORAMA VENTURES PCL. VISION - TO BE A WORLD-CLASS SUSTAINABLE CHEMICAL COMPANY MAKING GREAT PRODUCTS FOR SOCIETY. FOR MORE INFORMATION Chief Strategy Officer Message Chairman of the ESG Council Message Key Achievements 2021 CEO Message IVL’s Sustainable Value Creation for Stakeholder Home
7 SUSTAINABILITY REPORT 2021 CONTENTS Special Report: COP26 Highlights and 2 IVL’s Role in Decarbonization Sustainability Achievements 2021 4 Key Achievements 2021 6 Chief Executive Officer Message 8 Chief Strategy Officer Message 12 Chairman of ESG Council Message 16 IVL’s Sustainable Value Creation 20 for Stakeholders IVL’s Business and Value Chain Overview 20 Key Highlights 2021 24 Our Approach to Sustainability 26 Sustainable Value Creation 32 Our Contributions to the UN SDGs 42 IVL’s Materiality Assessment 44 Major Sustainability Awards and Recognitions 46 Major Industry Associations and Memberships 47 Special Report: Transformation to a New Normal 48 Business Responsible Business and 50 Effective Governance Corporate Governance and 53 Compliance Management Business Ethics, Integrity and Transparency 54 Sustainability Governance 60 Risk and Crisis Management 62 Cybersecurity Management 66 Driving Sustainable Value Creation 68 and Growth Circular Economy Thought Leadership 72 Innovation-Driven Growth 76 Safe and Sustainable Products 83 Special Report: A Solution in Circular Feedstocks 88 Creating Strong Customer Relationships 90 Supply Chain Management 92 Special Report: Securing Sustainable Financing 96 Towards Net Zero Carbon 98 Decarbonization in Our Value Chain 102 Managing Our Energy Consumption 103 GHG Strategies 106 Continuous Improvements in Recycling 109 Operational Excellence Awards 113 Special Report: IVL’s Road to Net Zero Carbon 114 Managing Our Environmental Impacts 116 Water Management 116 Waste Management 119 Robust Environmental Governance 121 Special Report: Biodiversity 122 Empowering Our People 124 and Communities A Safe and Healthy Workplace 127 Workplace Human Rights 136 Investing in Our People 138 Special Report: Gender Diversity, 146 Equity and Inclusion Giving Back to Our Communities 150 Recycling Education 155 Global Performance Data 158 GHG Scope 1, 2 and 3 Audit Certificate 171 Independent Assurance Statement 172 About This Report 176 UNGC Communication on Progress (CoP) 180 GRI Standard Content Index 182 Glossary 194 Contacts and Feedback 195 Responsible Business and Effective Governance Driving Sustainable Value Creation and Growth Towards Net Zero Carbon Empowering Our People and Communities Global Performance Data GRI Standard Content Index
CHIEF EXECUTIVE OFFICER MESSAGE “OUR CHEMISTRY TOUCHES EVERYDAY LIFE, ANDWE ARE CONFIDENT IN OUR CAPACITY TO MEET OUR CUSTOMERS’ GROWING NEEDS WHILE DELIVERING ON OUR SUSTAINABILITY AMBITION AND CONTRIBUTING TO THE NEWWORLD OF CIRCULARITY. 8 INDORAMA VENTURES PCL. VISION - TO BE A WORLD-CLASS SUSTAINABLE CHEMICAL COMPANY MAKING GREAT PRODUCTS FOR SOCIETY. Chief Strategy Officer Message Chairman of the ESG Council Message Key Achievements 2021 CEO Message IVL’s Sustainable Value Creation for Stakeholders Home
This report outlines IVL’s success in addressing the sustainability and climate issues that matter most to our customers, employees, shareholders, and communities in 2021. IVL is moving quickly on several fronts, and we are driving our actions in line with being responsible, one of our core values. In 2021, we created our purpose statement, ‘Reimagining chemistry together to create a better world,’ which defines our role and the positive impact that we have on our world. ACHIEVING NET ZERO CARBON Last year ’s COP26 in Glasgow ended with a global agreement to accelerate actions on climate change this decade. All countries agreed to strengthen their 2030 emissions targets, known as Nationally Determined Contributions (NDCs), in 2022 to limit global warming to 1.5 °C. So, there is much important work ahead. Our Chief Technology Of f i cers , as par t of the Decarbonizat ion Commi ttee, are heading IVL’s decarbonization strategy. The strategy consists of six prongs to reduce the company’s carbon footprint and support countries where we have operations. The committee provides technical guidance to each of our bus i ne s s s egmen t s and ensu r e s p l an t - l eve l decarbonization efforts to achieve Net Zero Carbon. We are on track to achieve our 2025 goals, and we have set more ambitious 2030 targets. The 2030 targets include a 30% reduction in Scope 1 and 2 combined greenhouse gas (GHG) intensity, 15%reduction in energy intensity, 25%useof renewable electricity, 20%reduction in water intensity, 90% diversion of waste from landfills, recycling 1.5 million tons in PET bale input annually and sustainability capital expenditures of US$ 7 billion. SUSTAINABILITY AT THE FOREFRONT In pursuit of business growth and profitability, we do things the right way – economically, socially, and environmentally. Health and safety are non-negotiable as we implement these three approaches in our global operations. Our vision statement, ‘To be a world-class sustainable chemical companymaking great products for society’, is backed by decarbonization and broader sustainability strategies as key di fferentiators going forward. This sharper focus will enable us to respond to any future uncertainties and improve our position in the post-pandemic era. 9 SUSTAINABILITY REPORT 2021 Responsible Business and Effective Governance Driving Sustainable Value Creation and Growth Towards Net Zero Carbon Empowering Our People and Communities Global Performance Data GRI Standard Content Index
FOCUS ON SUSTAINABLE AND GREEN FINANCE IVL drives leadership in sustainable finance through our Sustainability PerformanceTargets (SPTs), allowing us to issue innovative investment instruments that are linked to sustainability performance. The SPTs are part of our Sustainability-Linked Finance Framework which is independently assessed. IVL’s pioneering approach to green finance in Thailand is reflected in our first issuance of THB 10 billion in Sustainabi l ity Linked Bonds (SLBs) , which drew considerable interest from institutional investors. The SLB is linked to our environmental performance and serves as an important step in optimizing our capital structure, as well as incentivizing our company and stakeholders towards environmental goals. It marks an important development in the Thai capital market as investors focus more on environmental metrics, specifically relating to climate change. Additionally, in 2021, wewere the firstThailand-based company to invest in HSBC’s Green Deposit to support a wide range of environmental, social and governance projects. STRONGER PERFORMANCE, GREATER INNOVATION IVL is effectively integrating our operations, both downstream in packaging and upstream in feedstocks and Integrated Oxides and Derivatives (IOD), while diversifying our product range, notably in surfactants, through strategic acquisi t ions and operat ional enhancements. Our naphthaletes unit, which was established last year at our integrated production facility in the U.S., makes us the world’s largest PNDA producer, with the greatest level of purity to serve high-end polyester markets. Our strategic acquisition of Brazil-based Oxiteno is part of our strategy to make value-accreting investments. The acquisition adds a unique portfolio of high-value surfactants and significantly extends our existing IOD business. It will also strengthen our position in Mexico and Latin America, and in green chemical innovation. We are strengthening our position as a global recycling leader. In 2021, we completed our acquisition of PET recycling assets from CarbonLite Holdings and its subsidiaries inTexas.We alsoannouncedanewgreenfield recycling facility in Karawang, Indonesia which will recycle almost two billion plastic bottles annually in support of our commitment to clean oceans and closed-loop solutions. We acquired the state-of-the-art assets of Ngoc Nghia, amarket leader in PET, preforms and closures inVietnam. The deal will increase our presence in a high-growth market offering a full range of PET packaging solutions with enhanced operational excellence. At the end of last year, we inaugurated our Global Business Service Center in Kolkata, India, which plays an important role for our operating sites worldwide by consolidating large-scale processes and deploying cutting-edge technology to drive operating efficiencies and promote our sustainability and transformation journey. 10 INDORAMA VENTURES PCL. VISION - TO BE A WORLD-CLASS SUSTAINABLE CHEMICAL COMPANY MAKING GREAT PRODUCTS FOR SOCIETY. Chief Strategy Officer Message Chairman of the ESG Council Message Key Achievements 2021 CEO Message IVL’s Sustainable Value Creation for Stakeholders Home
ADDRESSING SAFETY INCIDENTS AND IMPROVING EMPLOYEE SAFETY Whi le we strive to achieve a strong operational per formance wi thin safe work env i ronment s , unfortunately incidents do occur. In 2021, we suffered two work-related fatalities in Texas in the U.S. and in Egypt (a contractor) while another employee was permanently disabled. Mitigation and enforcement actions were undertaken immediately at both facilities to improve employee safety together with additional training. Two of our facilities experienced fires, and proper reporting and response procedures were immediately followed in both instances. We carried out a detailed investigation of each incident and undertook mitigation actions, while lessons were shared across IVL. Regretfully, there were a total of 16 pandemic-related employee deaths last year, up from seven in 2020. CULTURE OF LEADERSHIP AND SUCCESS As a signatory of the UN Global Compact, we support its 10 principles and promote its core values to showcase our collective work as part of the international business community and to demonstrate our leadership in taking effective action. We are also playing a constructive role in achieving the U.N.’s Sustainable Development Goals (SDGs). Last year, we achieved sustainability recognitions from DJSI, CDP, MSCI, EcoVadis, Sustainalytics, Stock Exchange of Thailand and FTSE4Good, among others. A FUTURE OF NEW VALUE CREATION We are building sustainability across all our businesses while our colleagues work diligently towards making IVL a future-ready organization. The past year has demonstrated IVL’s efforts insustainabilityandpromoting a more circular economy by increasing our presence in recycling and working more closely with stakeholders to invest inour people and theplanet through innovation and product development. As we go forward, developing our people is a top priority. Succession planning is critical to long-term success, and wemust recruit, train, and promote outstanding leaders with the correct ‘growth mindset’. We will include more bio-based feedstock into our goods, with an aim of investing US$ 4.7 billion for bio-based feedstock consumption and a target to achieve our target of 16% bio-based feedstock consumption against the whole IVL feedstock target by 2030. We will also focus on our segment strategy to allow each of our three segments to reach their full potential. Finally, digitalization of our business is a vital component of change. We would l ike to acknowledge our employees, stakeholders, business partners and associates for their cont inued suppor t in mak ing 2021 a year of accomplishment. 11 SUSTAINABILITY REPORT 2021 DILIP KUMAR AGARWAL Chief Executive Officer and Chief Financial Officer Member of Sustainability and Risk Management Committee Responsible Business and Effective Governance Driving Sustainable Value Creation and Growth Towards Net Zero Carbon Empowering Our People and Communities Global Performance Data GRI Standard Content Index
“WE REALIZED THE NEED TO UNLOCK CROSS-FUNCTIONAL INTERDEPENDENCIES TO ACHIEVE OUR FULL POTENTIAL AS ‘ONE IVL’ AND BECOME A SUSTAINABLE COMPANY IN THE NEW ECOSYSTEM.” CHIEF STRATEGY OFFICER MESSAGE 12 INDORAMA VENTURES PCL. VISION - TO BE A WORLD-CLASS SUSTAINABLE CHEMICAL COMPANY MAKING GREAT PRODUCTS FOR SOCIETY. Chairman of the ESG Council Message Key Achievements 2021 CEO Message IVL’s Sustainable Value Creation for Stakeholders Chief Strategy Officer Message Home
IVL successfullymanaged through the pandemic in 2021 achieving a strong financial performance amid record production volumes. Our region-centric business model of integrated and regional supply across a diversified geographic and product base is proving its value. More broadly, we will continue to build-up our portfolio of sustainable products that plays to our strengths in offering innovative solutions that meet social needs in an uncertain environment. Our response to the pandemic in the last two years has reflected our values as we pulled together to identify and prepare for risk as well as respond to prolonged disruption. We also showed how highly relevant businesses can contribute to helping the communities around us. Our global teams communicated constantly through risk alerts andnewsletters tomonitor key threats and craft interventions and responses. BUILDING AGILITY AND RESILIENCE Strengthening our IOD business’value chain has greatly improved our overall sustainability strategy. Our acquisition of Brazil-basedOxiteno has given us a unique portfolio of high-value surfactants and will broaden our expertise in green chemistry innovation, boost our ESG credentials, give us access to substantial growthpotential in attractive home & personal care, agrochemicals, coatings and oil & gas markets. This builds on our earlier acquisitionof HuntsmanCorporation’s integrated EOand POassets, ensuring IOD’scontinuedgrowth, development and innovation. Our new PNDA production unit in the U.S. extends our specialty chemical portfolio and will meet demand over the next decade to make us the world’s largest PNDA producer. DRIVING PROGRESS TOGETHER All our businesses are being combined under our ‘ONE IVL’ project to generate synergies across the group, strengthen our risk management, and facilitate agile decision-making. We are transforming our business under an integrated digital platform that will simplify and standardize our data, processes and practices globally. Lastly, our Global Business Solutions finance function will drive efficiencies and improve controls through consolidation and automation. To help our company achieve its sustainability ambitions, we created six enabling functions, including business continuity, communications, digital, environmental health and safety, Indorama Ventures Excellence (IVEX) and sustainability, which are steered by experienced professionals identified within the organization and recruited from the industry. These enabling functions will perform their roles and execute their strategic and operational plans in line with IVL’s vision and mission. The digital enabling function will lead our journey to create a well-informed and timely decision-making processwhile ensuring a robust digital culture to improve business performance. 13 SUSTAINABILITY REPORT 2021 Responsible Business and Effective Governance Driving Sustainable Value Creation and Growth Towards Net Zero Carbon Empowering Our People and Communities Global Performance Data GRI Standard Content Index
IVL’s leadership development and IVEX programs, two important elements within this structure, nurture individuals with leadership potential and implement projects that sharpen our focus on sustainability while providing management development opportunities. Last year, 1,633 leaders globally completed IVL’s leadership program while 996 employees joined the IVEX program. We are on track to fulfil our three-year business plan to 2024. We are proud that IVL’s digital transformation project won the 2021 CIO/CDO of the Year for Thailand by Thai land’s IDC Future Enterprise Awards. The implementation of our global ERP S4HANA system is progressing well, and we successfully rolled out Phase 1 in the fourth quarter of 2021. Project Olympus, our company-wide business and cost transformation initiative, achieved US$ 291 million in efficiency gains in 2021. ACCELERATING CLIMATE SOLUTIONS Having reaffirmed our commitment to reduce emissions towards our goal of Net Zero Carbon, we formed a Decarbonization Committee to provide technical guidance to business segments and plants. Our decarbonization strategy has been implemented throughout the company, and additional aggressive 2030 targets were set: 30% GHG intensity reduction, 15% energy intensity reduction, 20% water reduction, and 25% renewable electricity consumption in line with the COP26 targets. We invested over US$ 44 million in CAPEX supporting green projects including energy and GHG reduction projects. 14 INDORAMA VENTURES PCL. VISION - TO BE A WORLD-CLASS SUSTAINABLE CHEMICAL COMPANY MAKING GREAT PRODUCTS FOR SOCIETY. Chairman of the ESG Council Message Key Achievements 2021 CEO Message IVL’s Sustainable Value Creation for Stakeholders Chief Strategy Officer Message Home
UDEY PAUL SINGH GILL Chief Strategy Officer Member of the Sustainability and Risk Management Committee Our use of renewable electricity is increasingwith a 2025 target of 10%. We installed solar panels at 10 sites. In 2021, six sites consumed 100% renewable electricity, totaling 7.5% of our total electricity consumed. We are exploring technology related to carbon capture utilization and storage (CCUS), green hydrogen, and have committed to using circular feedstocks amounting to one-quarter of our overall consumption by 2030. STRONGER RELATIONSHIPS AND PARTNERSHIPS We are cooperating with our value chain partners to achieve a positive impact on sustainability, including suppl iers , technology developers , customers , government agenc ies and consumers . We are incorporating ESG principles with suppliers, including GHG Scope 3 accounting and reduction targets. We are exploring CCUS and green hydrogen technologies and leading the way in advanced recycling. We are helping our customers reach their goals through carbon neutral products, packaging materials and business models. With government agencies, we are advocating rPET regulation and bottle collection programs. Finally, we are improvingplasticwaste separation and collection, recycling education, and promoting a circular economy among consumers. OUR PATH TO A SUSTAINABLE FUTURE Our COVID-19 Strategic Preparedness and Response Plan served us well during the pandemic, keeping our workers safe, maintaining our operations, and our commitment to our customers. Our agility when faced with chal lenges underscores our strength as an organization. We understand our responsibi l ity. Implementing digital solutions, understanding the implications of climate change, adapting to supply chain disruption, and addressingmillennial consumers’needs are crucial for our long-term success. I would l ike to thank al l IVL employees for their contributions inmaking our company a success. I would also liketothanktoour stakeholders for their collaboration and partnership along the road. 15 SUSTAINABILITY REPORT 2021 Responsible Business and Effective Governance Driving Sustainable Value Creation and Growth Towards Net Zero Carbon Empowering Our People and Communities Global Performance Data GRI Standard Content Index
“THE CIRCULAR ECONOMY IS AN INDUSTRIAL EVOLUTION, SUPPORTED BY OUR PRODUCTS AND BUSINESS OPERATIONS WHICH ARE ALSO MEETING CONSUMERS’ EXPECTATIONS THROUGH A ‘MAKE-USE-RECYCLE’ MODEL.” 16 CHAIRMAN OF ESG COUNCIL MESSAGE INDORAMA VENTURES PCL. VISION - TO BE A WORLD-CLASS SUSTAINABLE CHEMICAL COMPANY MAKING GREAT PRODUCTS FOR SOCIETY. Key Achievements 2021 CEO Message IVL’s Sustainable Value Creation for Stakeholders Chief Strategy Officer Message Chairman of the ESG Council Message Home
17 SUSTAINABILITY REPORT 2021 We took important steps over the past year tomakemore sustainable solutions at IVL. The ESG Council, one of five cross-segment councils formed in 2021, was established to explore synergies and align efforts. It aims to support value creation for al l our stakeholders by better integrating ESG responsibilities into our daily activities and long-term sustainable performance. We declared our ‘Vision 2030’ ambition to steer us in becoming a global industry standard in sustainability, which is built on three pillars: decarbonizing operations, driving innovative and sustainable products and shaping a future-ready organization. We are focusing on weaving IVL’s corporate values “Diversity is our Strength” into the DNA of the organization; as such, we are proud to have supported International Women’s Day 2022 with the theme of BreaktheBias, led by the newly-formed Diversity, Equity, and Inclusion Committee, as part of the ESG Council. TOWARDS NET ZERO CARBON Net zero carbon is a key component of IVL’s future. We continue to implement initiatives to achieve our goal of Net Zero Carbon, not only in our operations but in our supply chain through our decarbonization strategy of: 1) improving operational efficiency; 2) consumingmore renewable electricity; 3) increasing and expanding recycling facilities for mechanical and advanced recycling; 4) adopting future technology; 5) increasing bio-based and recycled feedstocks; and 6) offsetting residual emissions through natural capital solutions. IVL will invest US$ 4.7 billion to increase the use of biomass feedstock in our products. By 2030, a quarter of our feedstock rangewill be derived fromsustainable sources, supporting a reduction in our GreenHouse Gas (GHG) emissions. We are also focusing on green projects to improve our operational efficiency and help mitigate against carbon taxes, like the Emissions Trading Scheme (ETS) and the Carbon Border Adjustment Mechanism (CBAM), which will go into effect in the next few years.We have invested US$ 44million in 2021 and plan to invest US$ 640million by2030 towardsgreenprojects to improveour reductions in energy, GHGs, water use, and waste generation. We are on track to achieve our 2025GHGemissions goals, and we have set even more ambitious 2030 targets. Ten of our sites in four countries have installed solar rooftop panels. Further, we are working on procuring more renewable electricity through Virtual Power Purchase Agreements (VPPAs). Our decarbonizing innovations not only reflect our vision and values, but they are also the smart approach towards an improved environment and marketplace, driven by mutually beneficial relationships with our employees, customers, suppliers, and wider communities. To help our external stakeholders better understand our GHG Scope 3 emissions, and how we can lower environmental impacts, we will increase transparency in our supply chain, align procurement decisions to a 1.5°C reduction, and continue to pursue our ESG standards. We are actively engaging with our suppliers and procurement teams on GHG Scope 3 accounting and sharing our knowledge and best practices to drive reductions. We are also supporting our customers in achieving their GHG targets through our improved range of DejaTM carbon-neutral products, as demand increases for certified and sustainable products that guarantee high-grade quality with a lower carbon footprint. Responsible Business and Effective Governance Driving Sustainable Value Creation and Growth Towards Net Zero Carbon Empowering Our People and Communities Global Performance Data GRI Standard Content Index
18 INDORAMA VENTURES PCL. VISION - TO BE A WORLD-CLASS SUSTAINABLE CHEMICAL COMPANY MAKING GREAT PRODUCTS FOR SOCIETY. INNOVATING FOR THE GREATER GOOD IVL’s focus on new innovations and developing products for a better world took an important step forwardwith the creation of our Innovation Council, whose mandate is to ensure that our product strategyand innovationprocesses meet our business goals.We are aligningour businesswith increasing demand for more innovative products that are eco-friendly and offer improved performance and better value for a more sustainable future. We are making next-generation products with a lower environmental impact and a life cycle assessment to continually evaluate the use of higher proportions of bio-based feedstocks or recycled PET materials to meet economic, performance and compliance requirements. Our fibers segment is on track to benefit from the next megatrends growth cycle. At our Textilcord plant in Luxembourg, we relocated manufacturing to produce 20 million face masks annually that have neutralized viruses. In global mobility markets, we are the leading supplier of safety, comfort, and performance fibers used in the tire and automotive safety sectors. We have become a dependable local supplier of high-quality necessity and value-added fibers and yarns acrossmajor lifestyle markets, combining fashion and function to meet rapid urbanization. Inour IOD segment, we are developing a new technology center in the Woodlands, Texas. The facility will be our U.S. research and development hub for new products used for home; personal and industrial cleaning; and agrochemicals, energy, lubricants, mining, and coatings markets. It has links to sister facilities in Australia, India, and China. The research center is expected to be completed in 2022. We are accelerating our transition towards downstream specialty surfactants and look forward to greeting our new Oxiteno employees in the first half of 2022. This strategic acquisition will provide our IOD sector with complementing HighValue-Added (HVA) goods, worldclass credentials ingreen energy innovations, sustainable feedstock integration, and geographic diversity. BRINGING DEJA™ TO LIFE Launched in 2020, our Deja™ brand, is quickly becoming an important platform offering an increasing portfolio of products that provide sustainable closed-loop solutions, and has been expanding commercialization in the U.S. We were also pleased to launch Deja™ carbon-neutral PET on 22 April 2021 (Earth Day). By incorporating the benefits of carbon reduction in the value chain, notably Scope 3 emissions, the product will help our customers reduce their carbon footprint and comply with today’s consumer demand for bet ter value, improved performance, and most of all, environmentally friendly solutions. In response, we are preparing to launch more carbon-neutral products in 2022 and thereafter. ThroughDejaTM, we are developing a new “Ocean-Bound Plastic” that is out of regulated waste streams and prevents it from ending up in rivers and oceans. We are focusing on quality, traceability, certification, and compliance to offer a product that will have circularity as a key element. For end-of-lifemanagement, apart from mechanical recycling technology currently deployed in our facilities, we are looking at the potential for advanced recycling to complete the loop with our PET bottles, fibers and textiles which can further enhance our recycling leadership. DRIVING SUSTAINABLE VALUES AND SOLUTIONS We aim to be a sustainable chemical company that tackles global challenges by reimagining chemistry in ways that offer practical solutions to the planet and to people’s health and well-being. Our sustainability goals and business strategy converge to create better outcomes, while our expertise in PET and recycling, and our integration across the petrochemical value chain, reflect our leading position in the industry. We continued to invest in infrastructure to recycle as many PET bottles as possible and promote circularity. We acquired recycling plants, one in Texas and are constructing a green field recycling plant in Karawang, Indonesia. These plants support our 2025 commitment to recycle 750,000 tons of post-consumed PET bale input. Last year, 14.3 billion bottles were recycled, and more than 317,064 tons of PET were kept in the loop to reduce leakage to land and below water. This target is one of our KPIs connected to our US$ 300million sustainabilitylinked bond, issued last year. Key Achievements 2021 CEO Message IVL’s Sustainable Value Creation for Stakeholders Chief Strategy Officer Message Chairman of the ESG Council Message Home
YASH LOHIA Chairman of ESG Council Member of the Sustainability and Risk Management Committee 19 SUSTAINABILITY REPORT 2021 We also have a new 2030 target to recycle 1.5 million tons of post-consumer PET bale input. In March 2022, we reached an important milestone, having recycled 75 billion PET bottles since 2011 - and counting.With our respective 2025/2030 targets in mind, we are aiming for a goal of “90% of waste diverted from landfills,” which encourages our employees to reuse and avoid waste at our facilities. Five of our sites have already achieved zero dischargedwastewater in linewith our sustainablewater management objectives. At IVL, we are strengthening our sustainability culture by providing our employees with a range of activities to drive sustainability awareness, including webinars and our own SustainWire communications tool. RESPONSIBLE FOR A BETTER FUTURE Thehealthandsafetyofour employeesarenon-negotiable, andour EHS teamis implementingenhancedgovernance in standardization, assurance, capacity building, andcommunications, as part of our culture. Our Corporate EHS Team announced the launch of our “Golden Rules” to prevent injuries and fatalities in our manufacturing operations. This was followed by the introduction of our Injury and I llness Prevention Program (I2P2) as a more integrated approach to communicate relevant information globally. The key to our success will be responding to consumer needs for sustainable products that prioritize health, safety and well-being, and promote economic growth. We are work ing wi th par tners to col lect more post-consumer PET bottles and improve awareness about recycling and PET’s value. For example, we teamed up with Coca-Cola (Thailand), private companies, and environmental start-up Trash Lucky to encourage consumers to separate their recyclables at home. Our recycling education program has expanded to Mexico, the Philippines and Indonesia, and we are working towards reaching one million consumers by 2030. BECOMING A MORE SUSTAINABLE COMPANY In the year ahead, we will continue to collaborate with partners to solve the issue of plastic waste. I am excited about our product innovations, the new technologies we are exploring, including CCUS, our ongoing focus on GHG reductions, and improving the conservation of natural resources and biodiversity. I am pleased to note that IVL was the first company in Thailand to publish a report linked to the UN SDGs. We are integrating the SDGs into our strategy to operate responsibly and with a sustainability mindset. Last year, we achieved sustainability recognitions from DJSI, CDP, MSCI, EcoVadis, Sustainalytics and FTSE4Good, among others.We ranked first in ChemScore among the world’s top 50 chemical producers assessed by ChemSec based on our environmental impact and management of hazardous chemicals. Moreover, we received the highest recognition level, a platinummedal, among the top1%of companies assessedby EcoVadis on sustainable supply chain management. My passion for sustainability continues as we expand and improve our position in recycling globally and find the right solutions to reduce our emissions. We are already leading the way in PET sustainability and will improve further by achieving Net Zero Carbon. In doing so, we will safeguard the trust of our stakeholders as a world-class sustainable chemical company. I appreciate the time and effort put in by the IVL team and all of our partners as we demonstrate our capacity for change and continue to pursue our ambitious goals to place sustainability at the core of all that we do. Responsible Business and Effective Governance Driving Sustainable Value Creation and Growth Towards Net Zero Carbon Empowering Our People and Communities Global Performance Data GRI Standard Content Index
OVERVIEW OF IVL’S OPERATIONS as of 31st December 2021 20 INDORAMA VENTURES PCL. VISION - TO BE A WORLD-CLASS SUSTAINABLE CHEMICAL COMPANY MAKING GREAT PRODUCTS FOR SOCIETY. IVL’S SUSTAINABLE VALUE CREATION FOR STAKEHOLDERS IVL was established in 1994. From our early days as Thailand’s first worsted wool yarn producer, we have grown significantly becoming theworld’s largest PET producer.We represent a significant share of the global PTAmarket and remainThailand’s largest polyester fiber producer with operations in 33 countries across six continents. IVL’S BUSINESS AND VALUE CHAIN OVERVIEW Our leadership’s strong acumen enables our continuous delivery of robust business performance, product efficiency and steadfast commitments to our workforce, the communities around us, and the environment. Our strong supply chains and diverse end-use markets boost our resilience and versatility to help us navigate any challenges. In addition to our leading management, and the delivery and sustainability of our operations – we continue to promote and support sustainability initiatives across our value chain. These efforts include increasing renewable energy use, minimizing environmental impacts, adhering to world-class manufacturing principles, and achieving our PET recycling targets. At the end of 2021, we had 124* operating sites in six continents to serve our customers in various applications and end markets in three key business segments: Integrated Oxides and Derivatives (IOD), Combined PET and Fibers. Additionally, with a total of 16 recycling facilities worldwide, we are a global leader in recycling and Europe’s largest PET recycler. PET offers important advantages to the circular economy due to its energy-efficiency, 100% recyclability and high degree of raw material dependence can be reduced through recycling. * The Sustainability Report 2021 consists of data from 112 sites. Further details are provided under ‘About This Report’ in the full Sustainability Report 2021. BUSINESS SEGMENTS OXIDES AND DERIVATIVES (IOD) COMBINED PET #1 Staple fiber producer in ASEAN #2 in Bicomponent fiber #2 in Automotive safety & tires #1 Non-ionic surfactants producer in the Americas #1 EO producer in the Americas #1 Fabric & home care ingredients provider in the Americas #2 Ethoxylation company globally #1 PET globally recycling leadership The only integrated player in Europe and fully integrated in North America Packaging leadership in emerging markets Global leader in PIA FOR MORE INFORMATION Chief Strategy Officer Message Chairman of the ESG Council Message Key Achievements 2021 Home CEO Message IVL’s Sustainable Value Creation for Stakeholders
North America • Canada • Mexico • The United States Asia • China • India • Indonesia • Israel • Myanmar • The Philippines • Thailand South America • Brazil Oceania • Australia 21 SUSTAINABILITY REPORT 2021 Carbios, France Set to launch in 2025, this facility will have a processing capacity of 50,000 tons of PET waste per year and create 150 direct and indirect new jobs. PETValue, the Philippines Granted pioneer status by the Board of Investments (BOI) for the first bottle-to-bottle, food-grade recycling facility in the Philippines. Karawang, Indonesia Set to launch in 2023, this facility will have an annual recycling capacity of 1.92 billion PET plastic bottles and is expected to create 217 new jobs. Global Business Service Center, India Opened in 2021, this center will consolidate large-scale processes and deploy cutting-edge technology to drive operating efficiencies and promote sustainability. Oxiteno, Brazil Acquired in October 2021, Oxiteno is a leading integrated surfactants producer, catering to highly attractive end-use markets in LATAM. Operating sites Recycling facilities R&D Centers CarbonLite, USA Acquired in June 2021, CarbonLite is one of the largest producers of food-grade recycled pellets (recycled polyethylene terephthalate or rPET) Africa • Egypt • Ghana • Nigeria Europe • Austria • Bulgaria • Czech Republic • Denmark • France • Germany • Ireland • Italy • Lithuania • Luxembourg • Poland • Portugal • Russia • Slovakia • Spain • The Netherlands • Turkey • United Kingdom 3 1 1 18 = 34 = 7 = 5 = 4 = 1 = 2 = 1 3 = 6 = 35 = 6 = 9 7 = 43 = 2 = 6 FOR MORE INFORMATION Responsible Business and Effective Governance Driving Sustainable Value Creation and Growth Towards Net Zero Carbon Empowering Our People and Communities Global Performance Data GRI Standard Content Index
22 INDORAMA VENTURES PCL. VISION - TO BE A WORLD-CLASS SUSTAINABLE CHEMICAL COMPANY MAKING GREAT PRODUCTS FOR SOCIETY. IVL delivered record results in 2021, with full year Core EBITDA of US$ 1,743million as well as record production volumes of 14.72 million tons. Growth was seen across all three business segments of Combined PET (CPET), Fibers, and Integrated Oxides and Derivatives (IOD) as well as across the three major regions of NorthAmerica, Europe and Asia. This year has further highlighted the competitive advantage of IVL’s regionally integrated model, serving demand inelastic end markets that provide safety and well-being for the consumer. The resiliency of our platform today sets a strong foundation for further growth in, around, and beyond our current businesses. The year has been marked by some unexpected and unforeseen crises starting with the Polar Vortex in the US Gul f Coast leading to supply disrupt ions of petrochemicals, the unprecedented escalation in container tariffs increasing costs and causing delays, and the energy surge especially in Europe and China further complicating supply chains and resulting in cost hikes that could impact profitability. IVL was able to leverage its leadership position to levy surcharges in Q4 in order to recuperate some of the increased energy costs. Management responded with agility, working closely with customers to fulfill their needs and growing our sales amidst these disruptions. Despite the challenges, there were a number of tailwinds supporting IVL in 2021 which contributed to the record performance achieved. IVL’s presence in premiumwesternmarkets led tomargin improvement coming fromhigher import parity pricing as a result of high freight rates. Our performance in the last quarter of 2021 specifically benefited from the introduction of China’s dual control policy that caused production disruptions, resulting in higher polyester value chain margins. IVL’s global footprint draws integrated premiums over Asian benchmarks and protection against geopolitical risks, while strong integration levels allow IVL to capture value from the entire chain. For the Integrated PET vertical, this unique model has resulted in IVL spreads consistently outperforming industry reference spreads, with premium Western markets making up 71% of EBITDA share of the total business in 2021. Supply chain disruptions and related uncertainties are driving trade preferences for locally sourced goods. IVL’s balanced footprint across Americas, Europe and Asia makes us a supplier of choice. Chief Strategy Officer Message Chairman of the ESG Council Message Key Achievements 2021 Home CEO Message IVL’s Sustainable Value Creation for Stakeholders
+5% Total Sales Volume 14.8million tons +38% Total Revenue US$ 14,629million +55% Core EBITDA US$ 1,743 million -24% Operating Cash Flow US$ 1,055 million +234% Core Net Profit after Tax and NCI US$ 684million +2.48 THB Core Earnings per Share THB 3.76 AA- TRIS Rating Glanzstoff Bohemia, Czech Republic FINANCIAL HIGHLIGHTS 2021 23 SUSTAINABILITY REPORT 2021 Responsible Business and Effective Governance Driving Sustainable Value Creation and Growth Towards Net Zero Carbon Empowering Our People and Communities Global Performance Data GRI Standard Content Index
KEY HIGHLIGHTS 2021 ENVIRONMENTAL RECYCLING GHG emissions (scope 1) intensity 0.439 tCO2e / ton of production GHG emissions (scope 2) intensity 0.150 tCO2e / ton of production GHG emissions (scope 1&2) intensity 0.589 tCO2e / ton of production +4.58% Total water withdrawal intensity 5.33 m3 / ton of production Total recycled / reused water 5.93% +0.4% -0.62% Total energy consumption 109.5 million GJ Total energy intensity 6.63 GJ / ton of production Total renewable energy consumption 2.8 million GJ Total renewable electricity consumption 7.5% +5% -1.5% +59% -3% -3% -3% Recycled 72 billion PET bottles (Since 2011 - Dec 2021) 14.3 billion PET bottles +43% Recycling of post-consumer PET bale input 1,591,292 tons (Since 2011 - Dec 2021) 317,064 tons +43% 0.5 million tons 2.4 million tons (Since 2011 - Dec 2021) Reduced carbon footprint in their life cycle +43% Hazardous waste intensity 0.0085 tons / ton of production Waste diverted from landfill 78% +16% +8% 24 INDORAMA VENTURES PCL. VISION - TO BE A WORLD-CLASS SUSTAINABLE CHEMICAL COMPANY MAKING GREAT PRODUCTS FOR SOCIETY. Chief Strategy Officer Message Chairman of the ESG Council Message Key Achievements 2021 Home CEO Message IVL’s Sustainable Value Creation for Stakeholders
SOCIAL ECONOMIC & GOVERNANCE INNOVATION VITALITY INDEX SUSTAINABILITY CAPEX CUSTOMER SATISFACTION STUDY* 87%Employee attendance 90% signed by Business Heads 92% signed by Site Heads US$ 44.7million +11% Total Recordable Injury Rate: TRIR 0.98cases per 200,000 man-hours +38% Lost Time Injury Frequency Rate: LTIFR 0.66 cases per 200,000 man-hours Employee Engagement 76.20%(NPS) Total Workforce 25,760 Gender Diversity 22% +61% +2.19% Average Training 29.92 hours +35% Overall Employee Attrition 11.42% * A formal customer satisfaction study was conducted every other year as part of our group sustainability strategy. This study was conducted in 2020. Customer Retention Rate (CRR) 92% Customer Satisfaction Index 86.16% Net Promoter Score (NPS) 57 Fibers Business 23% Combined PET Business 31% IOD Business 22% HUMAN RESOURCES CORPORATE SOCIAL RESPONSIBILITY OCCUPATIONAL HEALTH AND SAFETY CORPORATE GOVERNANCE POLICY AWARENESS CAMPAIGN (CGPAC) IMPLEMENTATION REPORT 2021 HUMAN RIGHTS DECLARATION Educated 53,585individuals since 2018 +51% Total CSR contribution US$ 1.65 million 9,493 Volunteer hours -20% Total in-kind giving US$ 200,981 Recycling education 2,751 people educated 25 SUSTAINABILITY REPORT 2021 FOR MORE INFORMATION Responsible Business and Effective Governance Driving Sustainable Value Creation and Growth Towards Net Zero Carbon Empowering Our People and Communities Global Performance Data GRI Standard Content Index
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